If the ordered products arrive damaged, please notify us within 7 days of your receipt with images of the damaged items. We are happy to replace the damaged items, or the concerned parts, whichever appropriate, at no cost.
RETURN, ORDER CANCELLATION & REFUND
As our items are tailored specific to order, we do not allow any return, cancellation nor request for refunds, except in the case of damaged goods. However, if there is a problem with your order, please kindly contact us as early as possible and be assured that we will rectify the issue with due care to make you satisfied with the order.
We hope you to be completely happy with your order, not just satisfied, and excited to order again and spread the word about our store, therefore we will try our best to solve any issue arisen with the orders and please do not hesitate to contact us anytime when you have problems with the orders or the products.